Effective Date: September 1, 2025

1. Introduction

Welcome to Ayureka Naturals Private Limited (“Company,” “we,” “our,” or “us”). By accessing and using our website (“Site”) and services, you agree to these Terms and Conditions. Please read them carefully.

2. Eligibility

By using our Site, you confirm that you are at least 18 years old and legally competent to enter into a binding contract under the laws of India.

3. Products and Services

All products displayed on our Site are subject to availability. We reserve the right to discontinue or modify
products without prior notice. For international customers, additional customs duties and taxes may apply, which must be borne by the buyer.

4. Pricing and Payment

·Prices are displayed in Indian Rupees (INR) or other applicable currencies for international customers. We accept payments through secure gateways such as Razorpay, Stripe, and PayPal.All prices are inclusive of applicable taxes
unless stated otherwise.

5. Orders and Acceptance

Placing an order does not constitute acceptance by the Company. We reserve the right to refuse or cancel any order for reasons including stock availability, incorrect pricing, or suspected fraud. Once your order is shipped, you will receive confirmation with tracking details.

6. Shipping and Delivery

Delivery timelines vary by location. Please refer to our Shipping Policy for details.· We are not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances.

7. Returns, Refunds, and Cancellations

Returns and cancellations will be processed in accordance with our Shipping, Return, Refund, and Cancellation Policy. In compliance with Indian e-commerce rules, customers can request returns within the stipulated period if the product is defective or not as described.

8. Intellectual Property

All content on the Site, including text,
graphics, logos, images, and software, is the property of Ayureka Naturals and
is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without prior written permission.

9. User Accounts and Password Management

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login details and for all activities under your account If you forget your password, you can use the “Forgot Password” feature to reset it. For forgotten usernames or email
recovery, contact our support team.

10. Prohibited Activities

You agree not to:

o   Hack, interfere with, or disrupt the Site or its security features.

o   Scrape or extract data from the Site without authorization.

o   Upload or share harmful, offensive, or illegal content.

11. Limitation of Liability

·We are not liable for indirect, incidental, or consequential damages arising from the use of our products or Site.Skincare results may vary by individual; we do not guarantee specific outcomes.

12. Limitation of Warranty

Our products and services are provided “as is” and without warranties of any kind, except as required by applicable law.

13. Termination of Access

We reserve the right to suspend or terminate user accounts at our discretion for policy violations or fraudulent activities.

14. Third-Party Links

Our Site may include links to external websites. We are not responsible for the content or practices of those sites.

15. Force Majeure

We shall not be held liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, labor disputes, or internet failures.

16. Dispute Resolution

Before resorting to legal action, you agree to attempt to resolve any dispute through negotiation or mediation. If unresolved, the matter will proceed under the jurisdiction stated below.

17. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

18. Amendments

We may update these Terms from time to time. Changes will be posted on this page with the updated effective date.

Contact Information: Ayureka Naturals Private Limited

Email: support@ayureka.in
Phone: +91-82004 30668